Essential Duties and Responsibilities:

In partnership with the Center director, is responsible for all staffing processes, including interviewing, training, staffing for all sessions/groups, performance management/annual evaluations as well as a review of and approval of time cards.
In partnership with the Center Director, addresses performance issues including disciplinary action (verbal and written) as needed.
In partnership with the Center Director is responsible for executing established clinical outcome Key Performance Indicators including patient retention, successful program completion rates, transitions through the NEW BEGINNINGS TREATMENT CENTER continuum of care, and Average Length of Stay.
In partnership with the Center Director is responsible for ensuring staff Key Performance Indicators including counselor productivity and direct care hours are being met.
Regularly observes group services to ensure quality programming.
Regularly reviews patient files to ensure all documentation is thorough and timely.
Sets a standard of clinical and professional excellence providing clear expectations and accountability for all clinical staff.
Along with the Center Director is responsible for overall patient satisfaction. Responds to patient concerns and resolves any issues as they develop.
Perform regular employee reviews and provide feedback on their performance to help motivate their dedication to professional goals.
Safeguards model fidelity ensuring that an evidence-based, harm reduction approach to patient care is promoted and practiced.
Is skilled in Motivational Interviewing, and Cognitive Behavioral Therapy and assists in training clinical staff in these approaches.
Provides supervision with a focus on performance management as well as clinical certification or licensure.
To include the following:
Will complete weekly clinical supervision document within 24 hours of supervision and submit to the CCO.
Ensures completion of clinical documentation including Treatment plans, BAMs, group, individual and case management notes, discharges, etc.
Facilitates weekly staff meetings and group supervision and treatment plan reviews and updates.
Regularly observes groups and reviews charts to ensure all treatment being provided is consistent with the organization’s standards.
Runs daily and weekly auditing reports to ensure excellent patient care and adherence to documentation standards.
Ensures completion of the incomplete visit report and appointment history report.
Ensures completion of the Discharge Cleanup Report.
May carry an IOP, group therapy or individual therapy caseload.
Will be responsible for group coverage as needed.
Partners with the compliance team to maintain compliance with CARF standards and state regulations.
Adheres to company operating policies and procedures.
Collaborates with the medical director and other clinical/medical leadership to improve and develop clinical programming, ensuring NEW BEGINNINGS TREATMENT CENTER evidenced-based practices.
Embodies the spirit of a teacher, continually driving professional growth with all clinical and administrative team members.
Promotes the organization's image in a positive and professional manner.
Manages the performance metrics of Peer Recovery Specialists.
Other duties as assigned.